Contact information
Contact Information
We’re here to help. If you have any questions about our products, orders, shipping, returns, or anything else, please feel free to contact us.
Customer Support
For questions regarding your order, product information, shipping, returns, refunds, or exchanges, please contact us by email. Our support team will review your request and get back to you as soon as possible.
Returns & Exchanges
Please contact us before sending any item back. We will provide you with the appropriate return instructions and return label after reviewing your request.
Items sent back without contacting us first may not be accepted.
Return Address
Return labels are provided directly to customers when a return request has been approved. Please contact us at ams.nexus99@gmail.com to receive the correct instructions.
Response Time
We aim to respond to customer inquiries as quickly as possible. Response times may vary depending on the volume and nature of inquiries.
Before Contacting Us
For order-related questions, please include your order number and any relevant details in your message. This will help us review your request and provide assistance more efficiently.
We look forward to assisting you.