Terms of service
Terms of Service
Welcome to our website. These Terms of Service govern your use of our website and your purchase of products from us. By accessing our website or placing an order, you agree to be bound by these Terms.
1. General Conditions
By using this website, you confirm that you are at least the age of majority in your state, province, or country of residence, or that you have the consent of a parent or legal guardian to use this website.
You agree not to use our website or products for any unlawful or unauthorized purpose.
2. Products and Product Information
We make reasonable efforts to ensure that product descriptions, images, pricing, specifications, and other information displayed on our website are accurate and up to date.
However, we do not guarantee that product descriptions, colors, images, or other content will always be completely accurate, current, or error-free. Product colors may vary depending on your device or screen settings.
We reserve the right to correct errors, update product information, or change product availability at any time without prior notice.
3. Orders and Acceptance
When you place an order through our website, you are making an offer to purchase the products selected in your order.
After placing an order, you may receive an order confirmation. This confirmation does not necessarily mean that your order has been accepted.
We reserve the right to accept, refuse, or cancel an order for any lawful reason, including product availability, pricing errors, suspected fraudulent activity, or other issues affecting the transaction.
If we cancel an order after payment has been processed, we will issue a refund to the original payment method.
4. Pricing and Payment
All prices displayed on our website are subject to change without notice.
We reserve the right to correct pricing errors, including errors caused by technical or typographical issues.
You agree to provide current, complete, and accurate billing and payment information when placing an order.
Payment must be successfully received before an order is processed, unless otherwise stated.
5. Shipping and Delivery
We will make reasonable efforts to process and ship orders within the timeframe stated on our website.
Delivery times are estimates and may be affected by shipping carriers, weather, customs, holidays, incorrect addresses, or other circumstances beyond our reasonable control.
You are responsible for providing an accurate and complete shipping address.
Once an order has been shipped, delays caused by the shipping carrier may be outside our control.
6. Returns and Refunds
Our returns and refunds are governed by our Return Policy.
Generally, you have 30 days after receiving your item to request a return. To be eligible for a return, the item must be in the same condition in which you received it, unworn or unused, with tags, and in its original packaging. Proof of purchase or a receipt may also be required.
To request a return, please contact us at ams.nexus99@gmail.com before sending the item back.
Items returned without first requesting a return may not be accepted.
7. Damaged, Defective, or Incorrect Items
Please inspect your order as soon as you receive it.
If you receive a defective, damaged, or incorrect item, please contact us promptly at ams.nexus99@gmail.com so that we can review the issue and determine an appropriate resolution.
We may request photographs or additional information necessary to evaluate the issue.
8. Exchanges
We generally do not process direct exchanges.
If you would like a different product, size, color, or variation, you may return the original item in accordance with our Return Policy and, once the return is accepted, place a new order for the desired item.
9. Non-Returnable Items
Certain products may not be eligible for return, including applicable personalized or custom products, perishable goods, personal care products, hazardous materials, flammable liquids or gases, sale items, and gift cards.
Please contact us at ams.nexus99@gmail.com if you have questions about whether a specific product is eligible for return.
10. European Union 14-Day Cooling-Off Period
Where applicable, customers located in the European Union may have the right to cancel or return an eligible order within 14 days without providing a reason.
Nothing in these Terms is intended to limit or exclude any consumer rights that cannot legally be excluded or waived under applicable law.
11. Intellectual Property
All content available on this website, including text, graphics, logos, images, product descriptions, designs, icons, videos, and other materials, is owned by or licensed to us and is protected by applicable intellectual property laws.
You may not reproduce, distribute, modify, copy, publish, sell, or otherwise exploit our website content without our prior written permission, except where permitted by law.
12. Third-Party Services and Links
Our website may contain links to or integrations with third-party websites, applications, payment providers, shipping services, or other services.
We are not responsible for the content, availability, policies, or practices of third-party services.
Your use of third-party services may be subject to their own terms and privacy policies.
13. Prohibited Uses
You agree not to use our website or services for any unlawful purpose or to violate any applicable laws or regulations.
You also agree not to infringe upon our intellectual property rights or the rights of others, submit false or misleading information, interfere with the security or operation of our website, attempt to gain unauthorized access to our systems, introduce malicious code or viruses, engage in fraudulent transactions, or misuse personal information belonging to other users.
14. Disclaimer
To the extent permitted by applicable law, our website and services are provided on an "as available" basis.
We do not guarantee that the website will always be available, uninterrupted, secure, or free from errors.
Nothing in these Terms excludes or limits any warranty, condition, right, or remedy that cannot legally be excluded or limited under applicable law.
15. Limitation of Liability
To the maximum extent permitted by applicable law, we will not be liable for indirect, incidental, special, consequential, or punitive damages arising from your use of our website or purchase or use of our products.
Nothing in these Terms limits liability where such limitation is prohibited by applicable law.
16. Indemnification
To the extent permitted by applicable law, you agree to indemnify and hold us harmless from claims, liabilities, damages, losses, costs, and expenses arising from your violation of these Terms, misuse of our website, or violation of applicable law or third-party rights.
17. Changes to These Terms
We may update these Terms of Service from time to time to reflect changes to our business, services, legal requirements, or website.
The updated version will be posted on this page with a revised date. Your continued use of the website after changes are posted constitutes acceptance of the updated Terms, to the extent permitted by law.
18. Governing Law
These Terms shall be governed by and interpreted in accordance with the applicable laws of the jurisdiction in which our business is established, without regard to conflict-of-law principles.
Any mandatory consumer protection rights applicable to you remain unaffected.
19. Contact Information
If you have questions about these Terms of Service, please contact us at ams.nexus99@gmail.com.